Email us and we’ll get back to you. Telling us your device, iOS version, and what you were doing helps us fix things faster.
Email supportYes. Everything Sheaf does — scanning, OCR, signing, locking, merging, and more — happens entirely on your device. Your files and their contents are never uploaded to us. See our Privacy Policy.
Pro unlocks the power tools — Sign, Lock, Split & Extract, and Annotate — and removes the free limits on text recognition, compression, and merging. It’s available as a yearly subscription (with a free trial) or a one-time lifetime purchase.
Open the app, tap any Pro feature or the upgrade screen, and choose the yearly plan. The free trial starts automatically and converts to a paid subscription only if you don’t cancel before it ends.
Open the upgrade screen and tap “Restore Purchases.” Make sure you’re signed in to the same Apple Account you used to buy Sheaf.
Subscriptions are managed by Apple. On your iPhone or iPad, open Settings → [your name] → Subscriptions, select Sheaf, and cancel or change your plan there.
For your security, the password is never stored and never leaves your device, so we can’t recover it. You’ll need the original password to unlock the file.